Call Us: (02) 6652 5027 | 0468 990 031

About Us

the collection institute is a fully licenced and insured Commercial Agency providing professional, effective services as follows:

* debt collection – the recovery of debts legally incurred in NSW

* process serving – service of legal and other documents & urgent document courier service

* stocktaking – eg floorplan finance, business closure, family law disputes, EOQ/EOY etc

* skip tracing – attempting to locate persons of interest


We are based in Coffs Harbour, NSW.

Our usual coverage area for process service and stocktake work is the mid-north coast of NSW centred upon Coffs Harbour – roughly the area bounded by Macksville, Dorrigo and Maclean.

It includes the above towns plus Woolgoolga, Sawtell/Toormina, Urunga and Bellingen or, if you prefer, all areas in postcodes 2447, 2448, 2449, 2450, 2452, 2454, 2456 and parts of 2441, 2447, 2453, 2460 and 2462.

We have also undertaken certain matters south to the Newcastle-Hunter Valley-Port Stephens areas and west to the New England-North West Slopes and Plains regions. Obviously, extra fees apply to cover travel and accommodation costs where incurred.

All other areas of NSW can be serviced for large or particularly troublesome matters.

Further, any debt which arose in NSW can be pursued here or interstate.

We will always provide an estimate of our fees if it is required.

Our fully qualified and licenced team has decades of experience in process service, debt collection, stocktaking and business management.

PO BOX 2341, Coffs Harbour NSW 2450
Phone: (02) 6652-5027
Mobile: 0468 990 031